"My vist to the eye clinic"

About: Blackpool Victoria Hospital

I found the consultant to be very rude , abrupt , ignorant , and very ill mannered . I came away none the wiser having had eye surgery at manchester hospital the phrase chalk and cheese comes to mind.

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Responses

Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust

picture of Paul Jebb

Mal,

Thank you for taking the time to share information about your recent visit to the Ophthalmic clinic here at Blackpool Victoria Hospital. I am sorry to hear that you felt the Consultant was very rude and ill mannered.

I do urge you to contact my team on 01253 955589 or pals@bfwhospitals.nhs.uk so I can get some more details and fully investigate these issues.

Kind Regards,

Paul Jebb

Assistant Director of Nursing (Patient Experience)

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