"Maddocks Physiotherapy: I was dealt with very quickly"

About: Telford referral and quality service (TRAQS)

(as a service user),

I was contacted very quickly about my need to have a physio. I attended the appointment before the referral letter arrived. The staff were fantastic, I was dealt with very quickly. I am now receiving treatment for 4 weeks.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for posting such a positive comment regarding your recent physio referral.

TRAQS aims to ensure that your referral is dealt with promptly, to ensure that treatment can take place without any unnecessary delay. We are pleased that the service provided by TRAQS and Maddocks met with your approval.

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