"A wife's view"

About: Stoke Mandeville Hospital

The staff were very professional and the medics were brilliant. The fact that the A and E is serving such a vast area means that there is considerable pressure on both beds and particularly nursing staff. This does lead to delays in things like pain relief, quite apart from waiting for a bed into the night. It seems as if you have not yet got the infrastructure to cope with the demand. The use of agency staff at night is a problem to them as well as to the patients. Small things are time wasting and irritating: e.g. The drugs cupboard in the patient locker could not be unlocked to begin with! I would say that the professional staff are not well supported by the environment in which they work.

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear Responder

Thank you for your comments regarding our A&E services. Your comments have been passed onto the matron and the associate chief nurse for A&E for their information and comment.

I will update this thread with any updates I receive.

Bucks healthcare.

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