"Appointment was very convenient "

About: Telford referral and quality service (TRAQS)

(as the patient),

Excellent care, right from GP appointment to consultant appointment. Prompt contact from TRAQS & offered several appointment options. Appointment booked for Saturday morning which was very convenient as it meant that I did not need time off from work.

Consultant appointment on time - no wait & did not feel rushed.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your positive feedback.

It is pleasing to note that the referral process from GP, TRAQS to choice of hospital appointment met with your expectations without causing any undue disruption to you work schedule.

Again, many thanks for writing to us.

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