"Contacted the same day"

About: Telford referral and quality service (TRAQS)

(as the patient),

Efficient service. Referred to Maddocks Centre in Madeley by TRAQS, was contacted the same day

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Many thanks for posting such positive comments regarding your referral Maddocks. TRAQS aims to deal with referrals as quickly as possible to ensure that your treatment is subject to any delay. Therefore, I am pleased to note your satisfaction with our service on this occasion.

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