"First class service at Aintree Hospital"

About: University Hospital Aintree

(as the patient),

I received first class service at Aintree Hospital. The doctors and the receptionist were top class and helpfull. However, the script was mixed up on the odd occasion. There was a good system in the waiting room as there were no long waiting times.

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Responses

Response from NHS Knowsley

Dear Royal693,

Thank you for your comments. I will ensure that these are shared with the staff. It is always a pleasure to receive such positive comments in writing and the staff will appreciate it.

You mention in you posting that there was an error with your script. The PALS Team at University Hospital Aintree would welcome further details on this in order to address and a member of the team can provide you with assistance in this matter.

Kelly Jones

PALS Officer

NHS Knowsley

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