"Visit to physio outpatients with back problem"

About: Community Health Services / Community physiotherapy

(as the patient),

Had a recurring back problem which seems to be happening more often now that I am getting older. Had an appointment with Vicky in the Physio Department at St Helens Hospital. The Physio Department is very welcoming and I was dealt with immediately by a nice receptionist and didn't have to wait too long to see the Physiotherapist. I found Vicky very easy to talk to and she asked me lots of questions regarding my problem which I estimated took about half an hour. I then lay on the couch and she gave me a good examination and came to the conclusion that I had been trapping my sciatic nerve. She gave me exercises to do at home and I made another appointment to see her.

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Response from Jacqui Sellek, PALS Coordinator, 5 Boroughs Partnership NHS Trust

Dear Tops

Many thanks for letting us know about your experience when accessing our service. We value such feedback and ensure that all comments are passed on to the relevant staff.

With kind regards

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