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"My stay Ashton ward Kettering General Hospital"

About: Kettering General Hospital

I stayed in the Ashton ward from Sunday to Tuesday of this last week. The staff were brilliant. There attention to detail was second to none. They treated all the patients the same, with kindness, respect, understanding, consideration of their individual needs, empathy, and with such detail. The ward Sister and the hospital should be very proud of their staff. You have some stars on this ward that stand out and shine, thankyou to you all. Keep smiling and keep doing what your doing as it is appreciated. I have been in all the major hospitals in Leciester, Melton and Oakham, and to find such people that have such compassion about their jobs is very refreshing, well done girls and guys, keep up the good work. And a very big thank you to you all. Id also like to thank the theatre staff and the recovering team who were just as good, and looked after me so well. We all know its not nice to be in hospital but I didn't actually want to come home- 5 stars And last of all but not least the cleaners and the chefs- you do a great job- the food was great- and im fussy ! All the staff actually treated you like a person and not a NHS number. So hats off to you all. xx

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Responses

Response from Kettering General Hospital 9 years ago
Kettering General Hospital
Submitted on 30/07/2014 at 10:15
Published on nhs.uk on 31/07/2014 at 04:00


Thank you so much for taking the time to share your experience of our services on Ashton Ward and the other departments across the Trust. Our teams strive to deliver this standard consistently to all of our patients whilst keeping the individual at the heart of care. They will find the detail of your feedback so encouraging, so please be assured that it will reach all staff involved in your care. Karen Birch Pathways and Practice Sister

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