"Eye test and examination"

About: Royal Shrewsbury Hospital / Ophthalmology Telford referral and quality service (TRAQS)

(as the patient),

After visiting my optician for a routine eye test and examination, he suggested that I should have my blind eye looked at by the hospital. I was pleasantly surprised by the speed at which I was contacted by the TRAQS for a referral. Furthermore I expect to be treated within the next few weeks. Well Done!

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Responses

Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG

Dear 'Over537'

Thank you for sharing your feedback. TRAQS aims to ensure that your referral is dealt with promptly, to ensure that treatment can take place without any unnecessary delay. We are very pleased to hear that our service met your expecations.

Thank you again for your positive comments.

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Response from Royal Shrewsbury Hospital

Thank you for your kind comments Di Davis Patient Advice and Liaison Service

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