About: Nuffield Orthopaedic Centre

Parking is a nightmare. I arrived at 1000 for a 1045 appt. I arrived 40 minutes early. I found a sopace and gave it to a woman who was having to send her child in alone confident I had time to find another space. Just circled and circled with many other drives trying to get in a space before anyone else did. My son with autism got more and more stressed. I never got another space!! In desperation and late for app't I parked with 2 other cars on a large kerb with a sign saying a ticket may be given. I have seen other cars parked on those kerbs may times. The fine is half my family weekly food bill, £40, is too much. I told the receptionist I had had to park on kerb. I was 15 minutes late for sons MRI. When we left the hospital at about 12 noon loads of spaces.......

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Response from Nuffield Orthopaedic Centre

Thank you for your comments regarding car parking at the Nuffield Orthopaedic centre. I am very sorry that your experience caused you and your son such distress. Thank you for taking the time to provide us with your feedback, this will be passed onto the appropriate managers. Should you wish to contact the Trust directly with regard to your concerns please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01865 738126 or at palsnoc@ouh.nhs.uk and a PALS Officer will be happy to help.

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