"I should not have been spoken to in that manner"
Posted by 1wfd (as ),
I went to A and E after being advised by 111. The reception staff and assessment nurses were wonderful. However the Dr that saw me seemed extremely patronising and made assumptions about my problem without asking me any questions to assess me. She made it very clear she didn't think my problem was worthy of a trip to A and E and it wasn't until I asked for advice that I received anything to help me. I was extremely dissatisfied with the treatment I received and I should not have been spoken to in that manner when I was following NHS advice.