"Emergency treatment"

About: Leighton Hospital

I arrived in the uk on Friday the 27th July at 7 am from spain to have a holiday with my family feeling poorly, by lunchtime I was in A&E at hospital, I hadn't even got my bum on the seat in the waiting room when I was called in, the staff and nurse's and doctors were excellent and diagnosed that I had had a pulomery embolism, and was very seriously ill they never left my side and constantly monitored me, I was put in ward 5 , and from then on the treatment and kindness and help from all the staff, was second to none, I was treated with respect, and also when I was on the way to recovery we had good humour (which is what is needed sometimes to help with healing) there was nothing I could fault about any of my stay in ward 5 , and on another note, I must say I was pleasantly surprised at how much the food had improved, I had some lovely meals, and will go so far as to say some days I was looking forward to my meals, all that remains now is to say a very big thank you to all the nurses and doctors, and staff for me having a good recovery, a special mention to the doctor who went the extra mile in giving me details of my situation and all my treatment to take back with me to spain to the doctor there, and for taking the time to talk to me and explain things , Thankyou very much. Robert Spilsbury

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Responses

Response from Leighton Hospital

Thank you for taking the time to send in your comments. As Matron for ward 5 it is always nice to hear such positive feedback, particularly that you felt staff went the extra mile to ensure your care was communicated with your doctor in Spain. As both nursing and medical staff we endeavour to ensure that a patients experience is of a positive one and standards of care are of a high quality therefore it is nice to know that this was achieved throughout your stay. I will ensure your comments are shared with the staff to give them such lovely feedback. Thanks Laura Edgerton Matron Emergency Care Division

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