"A and E and MAU"

About: Tameside General Hospital

I was sent to A and E by On Call Dr, with severe stomach pains. I was seen by the Triage Nurse within 20 minutes and this started the ball rolling, the nurses and the 2 doctors were very thorough and admitted me. I was taken to MAU where I was greeted by the Nurse on Duty and the Auxiliaries, I cannot praise them enough, they were brilliant and professional, more than can be said for the Doctors, I was scheduled for a CT scan ordered by one Dr, prodded and poked by 4 Drs in total, only to be told after being Nil by Mouth that another Dr cancelled my scan, a woman Dr tortured me trying to take blood. I had to spend a sleepless night in MAU but in the morning the auxiliaties were on my case, she got the Dr to sort out the scan, that the woman Dr forgot to book!!! Once I'd had my scan she kept checking for my results, she then chased up the Dr to come and tell me what was wrong with me. I hope that should I ever have to go in Tameside again that they're there to care for me. Just change the Doctors!!! Thank you girls, you're amazing x the porters were great too ;-). x

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust

Thank you for the comments made about you recent stay at Tameside Hospital.

I was pleased to read positive feedback about the care you received.

I will share your comments with all the staff in the department you visited.

Thank you again.

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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