"Cannot fault this hospital"

I have been coming every so often to have treatment under a student nurse,as chemotherapy has weekened my teeth,ive had fantastic treatment,been included in all of the decisions and treated very well,10/10 for that. i went to a local dentist on 3rd june 2014 as i had chipped a piece of tooth off,wanted it done so it didnt break more.This dentist caused a big problem which is now under investigation,but caused me to have an abcess. So,i called up the Dental hospital in agony,they put me through to the Emergency clinic who gave me an appointment for the next day.I got there and was called in promptly,examined,sent for an xray,called back in for results which showed the nerve was dying off,plus infection was tracking,i had to have the nerve treated,killed off and a dressing on it,then a temporary filling.This was done on the afternoon,and i was so relieved,the second the injection to numb it went in.The staff in that room when it was treated were fantastic,sorted me out,took the pain away.I am so happy i found out about the Dental hospital,it is the only dentist i will be going to from now on.Thank you to you all,

Story from NHS Choices

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Response from Birmingham Dental Hospital

Thank you for your feedback which has been shared with staff working at Birmingham Dental Hospital. I am pleased to read that you have found the service to be so helpful and responsive to your urgent needs.

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