"Autonomic Unit - National Hospital of Neurology and Neurosurgery, Queen Square."

About: National Hospital for Neurology & Neurosurgery, Queen Square

(as the patient),

I have known this unit since a few years.

I agree that this unit is disorganised and poorly run service whilst doctors I have seen are generally competent and knowledgeable ..it's a very poor service for patients as a result. Poorly managed and poorly delivered. I think it would be best if the manager(s) and supporting staff would be re-trained to learn how to run the Unit better for patients?

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Response from National Hospital for Neurology & Neurosurgery, Queen Square

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of the Autonomics Unit at the National Hospital for Neurology and Neurosurgery, UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3448 3237 so that we can look into your concerns.