I recently underwent a surgical procedure to remove my gallbladder at the Wansbeck Hospital. The entire process from initial referal (via A&E) to my consultation with the doctor and subsequent appointment through your day case surgical unit (Ward 15) was exemplary. At a time when the media seem to only run negative stories and the headlines condemn poor standards of quality and care I would like to take this opportunity to formally thank eveyone involved in my treatment and care. The nursing staff on ward 15 were especially good, however it is worth recording that every single member of staff who I had contact with from the porters, ward and theatre support staff, consultants, anethatists and receptionists were all friendly, professional, caring, and above all very reassuring during this naturally stressful time.
"Day Case Surgery - Excellent Care and Service"
About: Wansbeck Hospital Wansbeck Hospital Ashington NE63 9JJ
Posted via nhs.uk
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