"Extremely efficient and well within timeline guidelines"

About: Telford referral and quality service (TRAQS)

(as a service user),

Following recommendation by Dr Baton at PRH, my GP referred me to see Dr Nigel Mike’s at PRH for diagnoses/treatment of chronic fatigue syndrome.

I have had TRAQS referrals in the past. The gentleman who rang me from TRAQS was excellent, telling exactly what the process involved and confirmed as no appointments were available, I would be placed on Dr Mike’s waiting list, with a max waiting time of 18 weeks.

My confirmation letter from TRAQS arrived today so was extremely efficient and well within timeline guidelines.


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Response from Jennie Moore, TRAQS Patient Advisor, RAQS, Telford and Wrekin CCG

Dear 'Nectar62'

Thank you for posting such a postive reveiw of your experience. It is greatly appreciated.

We are pleased that TRAQS met your expectations and wish you well with any further treatment you receive.

Once again, many thanks.

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