"Terrible service"

About: Ealing Hospital

I have been attending Ealing cardiology for a number of years.the clinic is grossly overbooked and always at least an hour wait. My last appt some tests were requested. I was sent the wrong ones so I called the dept. they said they would resend spots but these have never arrived. I am going to ask my gp to transfer my care to another hospital,

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Ealing Hospital

We are sorry to learn about your experience. We take such feedback seriously and would like the opportunity to discuss this with you in more detail. Please kindly contact our Patient Advice and Liaison Service (PALS) on freephone 0800 0641120 or by e-mail at ehn-tr.pals@nhs.net

  • {{helpful}} of {{total()}} people think this response is helpful