"numerous wards and complications"
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
Posted by amp
My mother was admitted in March 2014 for a stroke. Ward A4 staff were excellent,. She was then transfererred to A3 whilst a care package was put in place after having a nephrostomy. She went off her legs on this ward completely. She was sent home with a care package and was home for two days before there were complications and she was sent back to hospital. She was then admitted to B5 who were very good. She was then transferred to B4 who forced my mother to move into a Nursing home with 24 hr care. On transfer the home had not been given information on how to monitor the nephrostomy properly by hosital staff. In less than two weeks i visited my mother at the home and I myself noticed the tubes from the nrphrosotmy hangin out. It then took thirteen hours for an ambulance to collect admitted back to hospital. I truly feel that if the home had been given the correct information the nephrosotmy would have been monitored more closely. I then telephoned the hosptial and was told she was currently back in theatre having the procedure carried out to reinstate the tubes. On visitng that evening it turned out the procedure had not been carried out. Why on earth were we lied to? It also took over three months to get notes transferred from Sandwell hospital to Russells Hall for cancer treatment undertaken previously. I was then told the nephrosotmy procedure woudl be reviewed yet again. It still four days on has not been carried out with no information whatsoever. I caame onto the ward and asked for information the nursing staff never have any information to give me. I am really annoyed with the way we as a family have been treated. i would not recommend the hospital to anyone else.