"keyhole surgery"

About: Royal Lancaster Infirmary

I was admitted for gallbladder removal on 25 June, I wish to express my gratitude and thanks for the care I received from the staff on the admissions ward, to the surgeon and the surgical team, and finally the day care unit. I was looked after in a caring and professional manner throughout my stay. There appeared to be staff resource issues on the day care unit, but this this did not detract from the care I received, but I felt at times the staff were pushed to the limit in order to give the high quality of nursing care they so desire. My overall experience was a positive one and I have on my return home praised the staff to my friends and family, especially in light of the press release that is currently circulating.

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Response from Royal Lancaster Infirmary

Many thanks for taking the time and effort to post a comment about our services. We will pass on your comments to the relevant staff members in our Surgerical department. We wish you all the best with your recovery!

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