"staff attitude/level of safety"

About: Warrington Hospital

There were several opportunities for severe error prior to and following surgery, One included the maladministration of medication Some staff were compassionate, understanding, efficient but others were curt, rude, unprofessional and lacking in basic skills. I do not want to appear ungrateful but the nature of my illness means i have met with lots of staff, Communication is clearly an issue.

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Responses

Response from Warrington Hospital

Hi. We'd be really grateful if you could contact us so we can look into your comments further. If that's possible, please email us via pals@whh.nhs.uk We need to know more about your experience and where there were any issues so we can look into them.

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