"Burnley Urgent Care Centre"
About: Burnley General Hospital Burnley General Hospital Burnley BB10 2PQ
Posted by Anonymous
I was feeling very ill, I called 111. they managed to book me an appointment within one hour to see the out of hours GP, who is based at the Urgent Care Centre. I arrived on time and waitied for 15-20 mins to see the GP, which was fair enough considering there were other patients in the waiting room. When I saw the GP, they kept interrupting when I was talking, it was very annoying as they wouldn't let me finish what I had to say. When I related my concerns and asked if it is possible that I may have X issue, they said no. When I asked once more if it was possible, but it may take longer to find out. They laughed and even made jokes about it, which I found to be ridiculing, draining and very irritating considering the fact I was very ill.. that is something I'm unhappy about. The GP prescribed me medication and gave me a prescription, but didn't inform me that I will be sent a letter in the post asking to pay for medication. I received this letter and had to pay for the medicine. However, the medication they gave did seem to improve my symptoms and it did seem to help. In terms of the medication side, I was satisfied.