"My 5 days in GW Hospital (gall stones)"

About: The Great Western Hospital

Food was awful. Nice environment, and motorway side of hospital very pleasant. They lost my medicines records twice in 4 days. A&E was good (at 3am). Doctors rarely communicated with nursing staff and even less with patients. If you met a doctor in the corridor, none of them would make eye contact or say hello (visitors and nursing/auxilliary staff almost always acknowledged someone they met in a corridor or lift). Doctors jumped to conclusions and talked about operating BEFORE they had examined me. Ward cleaning looked to be thorough.

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Response from The Great Western Hospital

Thanks for your review. I'm sorry that your experience wasn't all positive. I'll ensure you comments are fed back. If there are any aspects you’d like to discuss with us in more detail, please do get in touch with our Customer Service Team on 01793 604031 who will be happy to help.

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