"Happy experience on Ward 2 "

About: Good Hope Hospital / General surgery

(as the patient),

I was admitted to ward 2 three weeks ago for a planned operation and I found it the best ward to be on in Good Hope Hospital, and I have been in a few wards.

Every single one of the staff I encountered were so nice also considerate, kind and professional. I had a bigger op than expected so had a slightly longer stay which was made easier by having such lovely people looking after me.

Also I have to praise the theatre/recovery staff who again were kind and considerate of me and made my experience less painful.

Thank you to each and every one of you. Please keep up the good work.

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Responses

Response from Ann-Marie Riley, Head Nurse, Good Hope Hospital, Heart Of England NHS Foundation Trust

picture of Ann-Marie Riley

Dear Catlady

Thank you for taking the time to post such lovely feedback.

Louise (the ward manager) and the team on Ward 2 will be thrilled to hear you had such a positive experience during your recent stay.

I hope you continue to recover well from your surgery and thanks once again for sharing your experience.

kind regards

Ann Marie

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Response from Good Hope Hospital

Dear Sir of Madam, Thank you for taking the time to post your comments regarding your recent surgery at Good Hope Hospital. All feedback is used by our Patient Experience Team to identify themes and trends across the organisation to highlight areas of improvement and areas of excellence. Your comments have been forwarded to the Patient Experience Team. Once again thank you for taking the time to post your feedback as it is most appreciated. We wish you well with your continued recovery. Best wishes Patient Services Team.

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