"Ambulatory care unit"
About: The Whittington Hospital The Whittington Hospital London N19 5NF
The new unit is wonderful, clean, comfortable, well designed. I loved the colours and the wall drawings. The reception staff were friendly and efficient, and all the nurses and doctors kind and prepared to explain what they were doing. I had to come daily for five days and the staff were as good each time. I was initially in A and E late at night and the medical team were fine but the reception staff were very disinterested and inefficient . The waiting room there is hideous, uncomfortable and grimy. Can you make a transformation there like the ambulatory unit? I'm sure the public behave better if the surroundings are better. Overall the care was great and I think the NHS is brilliant!