"I felt at ease when in for my biopsy "

About: University Hospital Lewisham / Dermatology

(as the patient),

I had an appointment for a Biopsy this afternoon in Dermatology. I expected a wait as it was a late appointment.

When I was seen I was so pleased to have the most kind and gentle Doctor with a lovely Nurse, whom together put me at ease, carried out the procedure and explained things to me in such a way that I felt ok to ask questions.

Such a good experience when I was so clearly frightened. Thank you both for your care.

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Responses

Response from University Hospital Lewisham

Thank you for your positive feedback. It is always greatly appreciated when patient's take the time to tell us about their experiences and I can assure you your comments will be shared with the team concerned. Jo Peck, Head of Nursing\Deputy Service Manager

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