"my mum passing away in peace"

About: Arrowe Park Hospital / General medicine

(as a relative),

My mum arrived at the hospital late Sat night 14th June, she had been in several times since Feb this year in this hospital and her health had got worse and at 87 years old could not fight off another chest infection.

The care by the staff gave true meaning to nursing the caring by the teams and the care shown to my sisters and I help the family deal with the sad situation. Mum passed away 17th June and will be a great loss to our family.

I just want to say thank you to the staff in Ward 32 and the staff in the female A &E ward for all their hard work to ensure my mum passed away in peace.

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Responses

Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Emergency Department and on Ward 32. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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