"keyhole surgery on vein at weekend at day surgery..."

About: Hull Royal Infirmary

I cannot speak highly enough of my experience after being called in to have my long awaited laser and ablation surgery. I never got to meet the doctor but met his registrar and then had to wait from October until June to get word and although I arrived at 8am but wasn't taken until last at 2pm it was well worth the wait. The staff from reception to surgeon were fantastic, the waiting room, operating prep and change rooms were all clean and blankets crisp and fresh and although it was the weekend and some staff were spring cleaning around me the three working on me were hugely professional and the doctor was such a gentleman and considerate throughout. The girls were humorous and attentive. I left that afternoon and am starting my recovery process but can fault the surgeon and how gentle he was from anaesthetic through to final cut; the 'microwave' technique was unusual but when the final beep came I knew and was communicated to that it was successfully blasted! Well done HRI!!! Christina

Story from NHS Choices

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Response from Hull Royal Infirmary

Dear Ms Colmer, thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the Vascular Team are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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