"A quick thankyou."

About: Countess Of Chester Hospital

I came in with a couple of nasty gashes on my wrist from a fall on a bathroom basin. After turning up dressed shabbily (hard to get dressed with one arm!), I was patched up and then eventually stitched up. I owe an apology for being a bit blunt with staff, but I was due at a funeral that morning and was in a real panic. My apologies. A great Job was done on my wrist, healing well, and I can still play my guitar. My golf game couldn't get any worse, but I can still hit a ball into the trees/water so I am grateful for that! Thanks to all the staff whose professionalism and tolerance with the Great British public is something to be very proud of. Thanks again!

Story from NHS Choices

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Response from Countess Of Chester Hospital

Dear Sir / Madam, Thank you for your feedback. We appreciate the time you have taken to compliment our staff. Please be assured that your kind words have been shared with staff in our Emergency Department. Thank you again. The Patient Experience Team

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