"Long wait"

About: University Hospital Aintree

I paid 2 visits within 3 days. 1st visit I was there for 8hrs put on a drip and IV paracetamol and told it was due to the hot weather! What hot weather. I was re admitted 3 days later high temp, high pulse poss infection feeling really ill. This time I spent 4 hrs in majors cubicle before anyone even came to see me. After a couple more hours I was transferred to see medical doctors. I spent a total of 19hrs in A&E before I was transferred to a ward.

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Response from University Hospital Aintree

We're very sorry to hear about the length of time you spent in A&E. If you wish to take this further, our Customer Service team can help. You can contact them by emailing customerservice@aintree.nhs.uk, by calling 0151 529 3287/2400 or by writing to: Customer Services department Aintree University Hospital NHS Foundation Trust Lower Lane Liverpool L9 7AL Thank you.

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