"Illuminating visit to be assessed for an operation to correct AAA"

About: Heartlands Hospital / Vascular surgery

(as other),

We were most impressed with the care and dedication to detail that we received when we visited the main Outpatients Department.

Every one was kind and helpful, and although it lasted nearly all day, we were provided with food and drink. The tests were very thorough and each one was explained what was entailed so that any anxiety was illuminated before hand.

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Responses

Response from Heartlands Hospital

Dear Sir, Madam, May I take this opportunity of thanking you for posting your comments regarding your experience in the Out Patient Department at Heartlands Hospital in March of this year. It is always appreciated by the Trust to receive such positive comments from our patients. Best wishes Patient Services Team

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