"The fact that 2 male nurses smiled ..."
About: Derriford Hospital Derriford Hospital Plymouth PL6 8DH
What I liked
The fact that 2 male nurses smiled and were pleasant ...twice
What could be improved
The ward was cluttered scruffy and looked dirty
It was totally impossible to get any information from the staff.
My relative learned that he was to be transferred to another hospital when he heard one nurse hand over to another.
I asked a staff nurse for an idea of the usual length of stay for the op that my relative had had..she did not know..but one hour later my relative phoned and said that he had again heard at handover that he was to be discharged home the next day.
This lack of communication is frightening and insulting
The car parking is awful
The hospital is dirty
The switchboard staff are unhelpful and almost rude
The nursing staff and ill informed and unhelpful