"Thank you so very much to each and every one of you"

About: Shotley Bridge Hospital Site / General medicine

(as the patient),

I have nothing but praise and thanks for Dr Mark Randal and his team of excellent nursing staff on Ramac ward.

I have been there four times now over the past year and a half and never once have I had a complaint. I was treated with efficiency and care by the fantastic team that work there.

Kind thoughtful and extremely professional and very busy at all times

I just want to say thank you so very much to each and every one of you that have taken care of me over this time.

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Responses

Response from Shotley Bridge Hospital Site

Thank you for providing feedback on your visit to Shotley Bridge Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received when you have needed to use the service. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the matron to share with the staff. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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