"Problems contacting the appointments office"

About: Cannock Chase Hospital

(as the patient),

Been trying now for 3 wks to get through. Ring ring ring or left on hold for 20 mins still no joy. This is an utter shambles and waste of time.

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Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

I am sorry to hear that you have been having so much trouble trying to get through to our appointments office. Please contact our PALS department on freephone 08000 40 70 60 and we will facilitate this for you.

Kind Regards

Angela Grocott

Head of Patient Experience