"Sensitive handling of a nervous patient (and his..."

About: The Eastman Dental Hospital

Thank you so much for very kind and sensitive handling of my 8-year-old son's examination yesterday. Having had a couple of bad experiences at the dentist he was very nervous and had lots of questions but staff members put him at ease and have prepared the ground for a tooth extraction very well. The dentist was very patient and spent ages with him pretending to treat 'Bob', a giant set of teeth. I was really impressed by the level of care and warmth of all the staff we met.

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Response from The Eastman Dental Hospital

Thank you for taking the time to give us your feedback. We're so pleased you were happy with the care and attention you received from all the staff at the Eastman Dental Hospital, and we will feed this back.

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