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Lovely people!

Story from nhs.uk

"Lovely people!"

About: Manchester Royal Infirmary

My Boyfriend had to go into hospital for a few days and all the people who worked there that we met were so lovely! Chatted to a medical student who was doing some work experience , some doctors and many nurses, all of whom were smiley, enthusiastic and helpful. Bar the initial wait in A&E (to be expected and not to be taken as a complaint) everything was generally efficient and smoothly run. Very happy!

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Responses

Response from Manchester University NHS Foundation Trust 9 years ago
Manchester University NHS Foundation Trust

Submitted on 02/06/2014 at 12:16
Published on Care Opinion at 13:18

Thank you for your comments posted on the Patient Opinion website regarding your boyfriend’s care in May 2014. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you thought that the level and quality of care your boyfriend received was what you expected and that the staff were friendly making both your hospital experiences less stressful. We can assure you that we have passed on your thoughts to the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

Response from Manchester Royal Infirmary 9 years ago
Manchester Royal Infirmary

Submitted on 02/06/2014 at 13:16
Published on nhs.uk on 03/06/2014 at 04:00

Thank you for your comments posted on the NHS Choices website regarding your boyfriend’s care in May 2014. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you thought that the level and quality of care your boyfriend received was what you expected and that the staff were friendly making both your hospital experiences less stressful. We can assure you that we have passed on your thoughts to the staff involved. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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