"Dignity and care for patient and family"

About: Castle Hill Hospital

My mother Shirley was cared for during a long illness in the oncology unit ward 31 and given a quality of life we could never expect or hope for In her final days the staff helped my mother and our family cope showing us the utmost dignity and kindness The design of the unit and garden landscaping made my mothers stay feel less stressful and our visits a pleasure albeit at a difficult time Being able to visit when we wanted really helped at the end of her life and this was the only place she felt safe and happy apart from home We need this special quality of care to be a model for all hospitals A team to be proud of at every level Our thanks go to everyone involved in the creation and running of this wonderful service

Story from NHS Choices

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Response from Castle Hill Hospital

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the Team on Ward 31 are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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