"Exceptional treatment by exceptional staff"

About: University Dental Hospital

I've been attending the Student department in the hospital for the last year or so and have been extremely happy with the treatment I've received. Staff have been exceptional throughout my treatment, from the staff on reception right through to the consultants I've seen have treated me with care and consideration. The dentist who treated me throughout involved me in all aspects of my treatment and allowed me to be involved in all decisions made. I'm now coming to the end of my treatment and I'm over the moon with the results. Before coming here I hadn't been to a dentist in over 10 years and had resigned myself to the fact I'd probably end up losing my teeth before I was 50. I was embarrassed to smile and speak with people because of how my teeth looked but not anymore , the turn around is amazing. I'm happy to smile now

Story from NHS Choices

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the NHS Choices and Patient Opinion websites regarding your care at the University Dental Hospital of Manchester. It was very kind of you to write and compliment the staff, as it is good to receive positive feedback that reflects their hard work and dedication. We were happy to hear that you found the staff to be caring and considerate. It was also reassuring that you were pleased with the care you were given, and that you felt involved throughout the course of your treatment. I can assure you that we have passed on your compliments to the staff involved. The Patient Experience Team Central Manchester University Hospitals, NHS Foundation Trust