"Appointments"

About: Barnet Hospital

Had an appointment with the urology department at Potters Bar hospital for the 1at July and have received a letter cancelling this appointment and another appointment made for the 26th August. I saw the consultant back in February and feel this is not good enough as I am desperately wanting a replacement knee op done and I am I such a lot of pain and discomfort. When are the NHS going to get their act together

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Responses

Response from Barnet Hospital

I am sorry to learn about your concerns regarding your experience of the Urology at Potters Bar Hospital and I offer my sincere apologies for the upset and inconvenience caused. I notice that your response is anonymous and, therefore, should you wish us to investigate your situation further then please do contact our Patient, Advice and Liaison Team (PALS) by email at bcfpals@nhs.net or by telephone on 0208 216 4924. Kind regards The PALS Team

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