"Son in A and E"
About: Alexandra Hospital Alexandra Hospital Redditch B98 7UB
I drove my son (aged 10) to A and E on Tuesday 21st May as he had been unable to pass urine for 14 hours and was in a lot of pain. He has had a series of infections and problems but nothing so severe as that morning. We were called through by a nurse within minutes. I explained that my son has Asperger's Syndrome and was very stressed and we were given a cubicle at the end of the corridor (which was quieter). Several staff members talked together about his treatment and he had an ultrasound and an examination (again, very quickly). I was asked what would make him calmer and the lights were turned down and extra blankets brought in to make him feel more secure and I was brought a drink of water. The several doctors and nurses involved talked quietly in the corridor, only sending in one professional at a time so my son was not overwhelmed. I was also pleased they sent for a urologist who said he would be put on the waiting list for a minor operation. Luckily my son's condition then improved, antibiotics and painkiller prescriptions were made up and we were able to go home. I hope someone can pass my thanks on to the staff involved. When my son returns for his operation, I will pop a thank you card in to A and E. All the staff introduced themselves and were very friendly but I am afraid I cannot remember their names as the morning passed in a bit of a blur!