"the consultant was polite very ..."

About: Salford Royal

(as the patient),

What I liked

the consultant was polite very helpful, relaxed and we didnt feel rushed like you usually do !

What could be improved

the whole pre op system

Anything else?

i was told by my consultant my op would be GUARANTEED within 11 wks. 19 weeks later im still waiting, because my pre op results where left in an in-tray for 4 weeks and that particular person was on maternity leave! i have been told i will be given 3 weeks notice for my op, and guess what my pre op runs out in 4 weeks so i will probably be put on hold for another 3 weeks while waiting for 3 clear mrsa results !!!! i have since lost my job because of the delay , if i had £20.000 i would have been treated by now , MONEY TALKS !!! i would not recommend this hospital to anyone!!

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Response from Salford Royal

Thank-you for your feedback. If you would like to discuss your experience with us, feel free to contact our Patient Advice and Liaison Service on 0161-206 2003 / pals@srft.nhs.uk

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