"staff rude no one cares the whole place is a..."

About: Queen's Hospital (Romford)

Staff rude waited over 5 hours for total disrespect to me the staff don't seem to care

Story from NHS Choices

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Response from Queen's Hospital

Thank you for leaving your feedback on NHS Choices. I am very sorry to hear that you feel our staff were rude to you, and that they appeared not to care. This is not acceptable, however to be able to investigate this, I will need further information. Please contact me through our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk with more information. Yours sincerely Flo Panel-Coates Director of Nursing

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