"Podiatry Service"

About: Ilkeston Community Hospital

I am waiting for an operation on my foot. I have rang podiatry 5 times and always get a message that says we are open from 8.30am-1.30pm. I ring within these times and no-one answers, i leave messages and no-one returns my calls. Not a very good service. I work full time and am trying to organise cover for when i am off work but if i cannot speak to anyone and they do not return calls i cannot do this. What is the point in giving out the opening hours if no-one evers answers!!!

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Responses

Response from Ilkeston Community Hospital

Thank you for taking the time to post your comments. I am sorry to hear that you had a problem getting in touch with our podiatry service. I understand that we have been in touch with you and been able to help you contact the service. I hope it has now been fully resolved. Lisa Hallam, Patient Support Officer, Derbyshire Community Health Services NHS Trust

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