"Very impressed"

About: Musgrove Park Hospital

I attended Blake ward for a day case on Friday, and wanted to thank all the staff involved, from the receptionist, the staff nurse, the theatre staff and the surgeon, for their wonderful care. They made me feel so at ease, we're very professional but very friendly, and treated everyone with such respect. Nothing was too much trouble. I felt informed at every stage of the process, and although the wait was tedious, the staff made it so much easier. Thank you to everyone. Although I live a long way away, and was thinking that I had made a mistake in choosing this hospital, if I do need to return to this department, I will have no fears or worries at all.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Musgrove Park Hospital

Thank you very much indeed for taking the time to write to give praise to the staff who cared for you at Musgrove Park Hospital. It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff on Blake Ward; positive feedback is much appreciated. Lucille Hoose PALS & Complaints Lead

  • {{helpful}} of {{total()}} people think this response is helpful