"The a&e department did me proud after taking my..."

About: Colchester General Hospital

After taking my mum here in May while we were on holiday from Nottingham, the staff in a&e were 10 out of 10 from entering the building to leaving, my mum had a fall in the morning and after growing concern I took her to Colchester, although she didn't want to be there they carried out all the tests involved to try and find out what May have happened, and in difficult surroundings building a better area they made me very pleased with there total service and care. Thank you.

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards The Care Quality Commission (CQC) want to know what people think about our services - good or bad. http://www.cqc.org.uk/public/get-involved/share-your-experience Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com Lastly, we ask people like you who support our hospital to show that support by becoming a member. Sign up here: http://bit.ly/1c0LPjY You’ll get our Mainstream magazine four times a year for free! And don’t forget, you could follow us on Twitter or “Like” us on our Facebook Pages. Many thanks

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