"16 day stay"

About: Princess Royal University Hospital (Orpington)

I went to a/e 4 weeks ago in excruciating pain with gall stones. Given morphine and buscopan and sent home after 7 hours, even though still being violently sick and doubled in pain. Came back 12 hours later and still in horrific pain. This time admitted to ward with infected gall bladder and spent 16 days in hospital to get infection under control. Food atrocious whilst in hospital....unfit for human consumption! Was not given anything to eat for 10 days and nothing on the menu was low fat which I was told by my consultant was all that I was allowed to eat. How do they possibly expect patients to recover without food. Beggars belief. Wpuld be better treated in prison Would not recommend this hospital

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Response from Princess Royal University Hospital

I am very sorry to hear about your experience in the Emergency Department and of the quality of the food at the Princess Royal University Hosptial and will ensure that your comments are passed onto the ED and catering staff. If you would like to discuss the issues you have highlighted futher please contact our Patient Advice and Liaison Service who will be happy to help. You can either email them on kch-tr.PALSkent@nhs.net or phone 01689 863 252.

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