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An Extremely Positive Experience in the Cardiac...

Story from nhs.uk

"An Extremely Positive Experience in the Cardiac..."

About: Kettering General Hospital

Yesterday, 12th March my 86 year old mother underwent a rotablation procedure in the Cardiac Centre. Throughout her 10 hour stay she received consistently excellent care from all concerned. The two named nurses gave her confidence and explained carefully what would happen next. As she is blind this was particularly important to her. In fact the staff's sensitivity to her visual impairment was superb. We are most grateful to the team Mary, Market Harborough

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Responses

Response from Kettering General Hospital 10 years ago
Kettering General Hospital

Submitted on 17/04/2014 at 09:25
Published on nhs.uk on 19/04/2014 at 04:00

Thank you for your kind comments. We endeavour to provide a high quality service and are glad that your mother's overall experience at KGH Cardiac centre was positive, particularly given the complexity of the procedure performed. We will pass on your comments to the staff involved in your mother's care.

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