"Attend acute assessment unit with bleed on brain"

About: Princess Royal University Hospital (Orpington)

My mother arrived on 17/1 following bleed to the brain she was left in her own excrement for 5 hours before being transferred to kings college who were disgusted with her treatment.desspit being in shock and traumatised by her poor condition we asked for her to be cleaned only to be told by the nurse that they didn't have time!.if you are unfortunate enough to be in need of treatment at this hospital do not expect to leave with your dignity intact.we plan to lodge a formal complaint

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Response from Princess Royal University Hospital

We are very concerned to hear of your mother's experience of care at The Princess Royal University Hospital. We would like to investigate this situation further to understand what went wrong. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) at kch-tr.PALSkent@nhs.net or phone 01689 863 252.

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