"Thank you everyone."

About: Queen's Hospital (Romford)

I recently had a hysterectomy at Queen's Hospital and would like to thank all the staff: surgeons, anaesthetists and nursing team for the excellent treatment I received. Everyone was only too happy to explain what would happen and to answer questions from both myself and my husband. I am always known by my middle name and having pointed this out, I was put at ease, on entering the theatre, to be greeted by the anaesthetist using this name. Upon waking somewhat groggy a while later, again my request to be called by my middle name was heeded: a small point, but an indicator that thep patient's requests are listened to. I was transferred to Cornflower B and was treated with care and friendliness for the two remaining days of my stay. I had very little discomfort but was regularly monitored to check that all was well. The whole experience was so much better than I had anticipated. The nursing staff have a twelve hour shift where they are kept constantly busy, yet at no time did I see them lose their good humour or fail to deliver what was asked of them. Again, any concerns were dealt with promptly and sympathetically. I am now making an excellent recovery at home thanks to the skill and care of the brilliant Gynae Team. Thank you once again.

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Responses

Response from Queen's Hospital

Thank you for leaving your comment on NHS Choices. I’m so pleased to hear that you received excellent treatment when you were treated in the Gynaecology department. I’m glad to know our staff’s attention to detail put you at ease and that you are now making an excellent recovery at home. The team will be thrilled to hear your comment. Yours sincerely Flo Panel-Coates Director of Nursing

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