"Breast Clinic Appointment at Hairmyres"

About: Hairmyres Hospital / General Surgery

(as the patient),

I visited Hairmyres General Outpatients department, where I was welcomed by friendly reception staff. After a short wait I spoke with Dr Leach who introduced herself, took my medical history and really listened to me. I was then sent around to x ray for an ultrasound, where I was seen almost immediately and again really friendly and helpful staff before going back to see Dr Leach. I'd like to thank Dr Leach and the team for making my experience so seamless and calm in a busy environment.

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Response from David Hume, Director of Hospital Services, Hairmyres Hospital, NHS Lanarkshire

picture of David Hume

Dear Lauqf9,

What a lovely start to the day this was for us all at Hairmyres!

I was so pleased to read your comments, particularly because this is a service that the clinical team have worked so hard to redesign and improve. I will ensure that Dr Leach and her team receive a copy of this and I know that they will be delighted.

I hope everything continues to go well.

Best wishes


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